Repairing a broken spider (on a Whirlpool Duet Washer)

Previously, I’d replaced some bearings in another Duet.

So, this time around, I grabbed a Whirlpool Duet GHW9400PW0 (used, with a known broken spider), and thought I’d give repairing it a shot. As a side-note, purchasing all these non-working bargains has resulted in me having too many working machines.

Note that before you continue reading, it’s worth mentioning that in my case, 2 of the spider arms had cracked off near the center of the spider (3rd arm still connected to the center & shaft). If yours completely disintegrated, you’re in a different situation, and this isn’t going to help you very much (alignment would be a massive issue).


Little Rant

In any case, this certainly isn’t the first GHW9400 out there with a busted spider. A little searching will show it’s a common problem. Whirlpool makes the spiders out of aluminum – not the good kind, but the terribad “pot metal” (or so I’ve read) kind.

Whirlpool doesn’t sell the spiders separately. Not only are they one of the most vulnerable components, but to get a replacement, they force you to buy the entire stainless steel basket at around $400-500. You probably won’t spend that much (and will just buy a new machine for a little bit more). Your old washer goes to the dump. Of course if you break down and buy the whole basket, your old basket goes to the dump. So no matter what you do, something is going to the dump. Internally, I wonder if their motto is “Whirlpool – Killing the environment one machine at a time“. 


Anyway. On to the repair.

Disclaimer: This is probably dangerous. I may have done something wrong. Or I may have neglected to mention something vital (I’m writing this from memory). If following anything I say here results in damage, injury, death, or the end of all mankind, I am not taking responsibility. You’re doing this at your own risk. It’s worked for me so far, but it was a “fingers crossed all the way” thing, and for all I know the thing could blow up on you.

Here was the spider’s condition (sorry, didn’t take images – hopefully you’re looking at yours and can see what I’m talking about):

-arm #1 was still “intact” and attached to the shaft/spindle and “center” section
-arm #2 had cracked off from the center
-arm #3 had cracked off from the center
-the basket itself had rubbed through the plastic tub, but was itself, fine

Essentially, everything was still “there” as in “attached to the basket”, hadn’t completely disintegrated, and was more-or-less in position. Obviously when the machine was run, having arm #1 as the only one connecting the spindle to the basket meant it was flexing and wobbling like there was no tomorrow.



The thing was covered in white gunk (aluminum’s version of rust), soap scum, and much else. Used high pressure water, “Simple Green”, sandpaper, and scrubbing to clean it up.

Rinsed everything and dried under a heater.

STEP 1 – putting everything into position (risky):

Why is this risky? Assuming you’re in the same situation and looking at your spider/basket, if you grip the shaft, you can probably pull it towards you, or push it away. The remaining arm that’s still connected to the shaft (arm #1) flexes. There’s no method I know of to figure out how pushed in, or pulled out it actually should be.

In my case, based on the damage to the *tub* during operation (concentrated at the front of the machine), I surmised that the arm had pulled/flexed away from the basket and was probably sitting too far away from the basket at rest.

I pushed it towards the tub, and did so with the other arms. Fortunately, cracks tend to be zig-zaggy, and the pieces fit together. They ended up lining up pretty well at the crack.

To hold them all down at an even level (yet pushed down), I threw the concrete weights from the tub on 2 of the arms.


STEP 2 – measurements/alignment

I had to make sure that the spindle wasn’t cockeyed.  Obviously, if it were, the basket would rotate all wonky once everything was done (and inevitably break + smash things). I took a tape measure. Here’s a paint image to give you an idea:

(Remember that the spider itself is still connected to the stainless steel basket. Obviously this paint image doesn’t show the cracked arms, but if you mentally “snap off” 2 of the arms, you’ll get an idea as to where the cracks are.)

The yellow/orange lines are where I used the tape measure. I measured the distance from the nut (which I loosely threaded on the top) to the edges of all 3 spider arms. DISTANCE MUST BE THE SAME FOR EACH – if it’s not, the spindle is almost certainly cockeyed and bad things are pretty much guaranteed to happen.

All distances were the same.


Ideally, if you’re doing this, you should probably use a welder. We have one, but I didn’t use it because (1) i’m successful when welding steel, but i usually end up simply melting new holes in aluminum. (2) I didn’t have the aluminum wire for the mig (and the gas you need).

I used a combination of JB Weld and Fibreglass.

I started with JB Weld. If you decide to go my route, grab the “real” stuff (red/black tubes), and grab a lot. Don’t use the JB “Quick” Weld, as it’s not as strong, and you need every advantage you can.

I Mixed the JB Weld, used a toothpick to push it in the cracks, then used my finger to smooth it over.

Then I waited for it to cure.

Next, I cut strips of fibreglass, contoured to follow the “perimeter” facing me. This stuff is a pain to work with, but I figured the JB Weld on it’s own probably wouldn’t hold up forever (if at all), and like I said earlier, you need to take every advantage you can.

Mixed the resin, doused the fibreglass in it, and placed the fibreglass in position, making sure that I crosssed the part of the “perimeter” where the breaks/cracks (and now JB Weld) were. The thinking was that if the fibreglass crossed the cracks and I made use of all the surface area I could, it could only help if the JB Weld wasn’t up-to-the-task.

I let the fibreglass dry and then smothered the entire thing (including over the fibreglass I’d just put on) with more JB Weld.

Beyond giving the JB Weld as much surface area to work with as possible (and smoothing out over the fiberglass), so much of the arm had deteriorated that I figured if by some chance this worked, the arms were likely to break off somewhere else soon anyway. May as well get a pre-emptive jump on things.

So everything I could see/access so far (the other side wasn’t accessible due to the stainless tub) was covered in JB Weld and fiberglass.


I let it all dry a loong while.



Obviously doing 1 side of the spider probably wasn’t going to be enough. Time to remove the spider so I could get to the other side.

This was the first test of strength for the spider, as it has to be pried out. To remove it from the stainless basket, there are a total of 6 screws holding the spider in.

Once those screws are out, you have to pry in 2 places at once – I picked a spider arm and used a screwdriver to pry between the basket lip & the spider arm (because the screw-holes are beveled in, you have to force a gap between the arm & lip), and pried the arm itself up at the same time with a prybar.

This is quite a bit of force being exerted – fortunately, I didn’t hear any cracking. The spider was already pretty solid.



With the spider (now one piece more-or-less) out of the basket, I had access to the opposite side. I began by cleaning it up (washing, cleaning, sanding, scrubbing) and drying it.

You can guess what I did next. That side pretty much took a bath in JB Weld, starting with the cracks, letting it dry, and then smearing JB Weld over the rest. I ignored the far edges because most pictures out there show cracks/breaks being concentrated around the center, and I was already running low on the JB.

More dry/cure time.



Since I hadn’t used JB all the way to the edges, I figured paint might help to keep water/soap/minerals from attacking the little aluminum that was exposed (and perhaps catch areas I didn’t quite perfectly cover with the JB.

I painted the entire thing with some pretty standard Tremclad.

…and more dry time.



As you’ve probably figured out, throughout the process I had days of drying time to ponder/plan. During this down time, I wondered why the spider was never attached to a more central part of the stainless basket to any degree (why limited to the edges?). Was the arm supposed to flex a little and absorb shock? Was the tub expected to flex? Dissimilar metals issues? Physics/leverage? Oversight?

I almost considered drilling through some of the “compartments” in the spider, right through the stainless basket and bolting the 2 directly together in a few spots for added strength, but because there were so many possible reasons it may intentionally *not* have been that way, I decided to go with a flexible compromise.

I grabbed 3 tubes of the Permatex silicon stuff (1 silicon, 1 RTV high temp gasket stuff, 1 black RTV gasket thing), dumped all of 1 tube in the middle of the basket, and the other tubes in thick lines down the “arm” runs.

Then I plopped the spider back on, sandwiching the silicon down between the two.

Silicon Notion was 3-fold:

  1. the silicon (when cured) should transfer *some* of the energy directly to the basket, starting at the center, which *should* result in slightly less energy being transferred down the arms.
  2. if the spider actually shouldn’t be direct-connected to the basket anywhere but the edge, this stuff would/should flex enough not to hurt things too badly.
  3. in the event this whole endeavor failed and the arms were going to crack off again anyway, the silicon would hopefully at least keep the arms from instantly slamming in the wrong direction – keep them kinda in place so that instead of a big boom, I get a more gradual crunch-crunch-bang.

The biggest concern I had here was that the silicon might not adhere super-well, go flying off at high spin and end up plugging the drain system. Figured it was a relatively small risk for the possible potential.



After letting the silicon cure (more waiting….), I started reassembling.

Once back in the plastic tub, I rotated the stainless basket by hand to verify it wasn’t cockeyed, and to make sure it wasn’t rubbing the tub (if I had a problem here, I’d have to snap everything back apart and start over).

Fortunately, all seemed well.

I tried prying between the basket + tub, and there was no play, and no cracking.

Things were looking good.

I then:

  • Assembled the rest of the machine.
  • Ran a number of empty test cycles (using a flashlight to watch the space between the stainless + tub the whole time to ensure it wasn’t coming loose).
  • Made sure it seemed balanced. Listed for noises, etc.
  • Ran cycles with clothes (again, watched with flashlight).
  • Checked the drain catch to make sure I didn’t have JB Weld, paint, fibreglass, or silicon in there.
  • That was it!



As far as I can tell, it’s worked fine. Of course, it all could end in a catastrophic bang, but I’m optimistic.

One thing I have avoided is the use of the “Extra High Speed” spin – I ran it once, that particular load wasn’t balanced (washer tried a few times to rebalance) and the thing was banging away – I realized I couldn’t tell whether it was the load or if things were coming apart, so I shut down the washer, checked the basket for integrity/play, and when I found it was still solid, I figured I’d rather stick to “High Speed” instead and forgo the worry every time I hear a noise.

I probably should have allowed the JB Weld (everything really) to cure for a week. While the stuff should generally be done within 24 hours, it seems to continue curing & getting harder after that.

If I were to do it again, I’d use real weld the next time and just learn to deal with welding aluminum. Going the JB Weld route seemed like the quicker/easier/cheaper solution at first, but as you’ve seen, I spent days waiting for stuff to dry, and resorted to fibreglass + silicon to help ensure integrity. Maybe I didn’t need the fiberglass/silicon, but to my knowledge, nobody’s tried to repair one of these things before and I had to operate under the assumption that whatever I was doing might-not-be-quite-enough.

In hindsight it would have been much better to weld the thing, maybe use JB to fill out any holes/gaps & weak areas, and then just paint it and go. Welding is quick, and when done properly, incredibly strong – much stronger than any epoxy ever has been in my experience anyway.

In any case, if your spider is gone and you’re looking to repair it, it may certainly be possible, though whether it’s worth the time & effort is questionable. Of course, longevity’s still a question too. As you can probably tell, I’d be inclined to suggest a proper weld rather than the precarious JB/Fibreglass method (still no guarantees, but should be easier, quicker, & more reliable), but I realize that starts to become a “do as I say, not as I do” thing.

Regardless, if you decide to tackle a repair on your spider, hopefully something above has helped you.


16 Comments | Leave a Comment

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  1. Lino on July 7, 2012 - click here to reply
    Hello. I'm looking to do this repair. Thank you so much for putting this information together. I do not have any welding experience, so I'll go the JB Weld route as well. How's the repair holding up now? Any issues? Anything else that's come up since the repair?
    • Lino:

      The machine hasn't seen long-term use. We got a slightly newer Whirlpool with bad shocks (and a bad MCU that needed repair), so the washer with the spider repair became a donor for that one (after all that work, it's now sitting - I know....). It hadn't been used long enough for me to declare it a long-term success or anything. If I come across cheap shocks I'll slap them in and give it some more use.

      If you're limited to the JB Weld route, keep in mind that I used quite a bit of the stuff AND used fibreglass (AND a bunch of silicon between the spider & basket). It's hard to trust JB Weld alone on major repairs expected to hold a lot of weight, and that basket alone is fairly heavy (never mind when it's full of wet clothes!).

      Welding is easily the best option, and it might even be worth paying a quick visit to a welding/machine shop and seeing how much they'd charge to do a quick weld on aluminum. If you walked in with the spider and a shop wasn't busy I wouldn't be surprised if you walked out with the thing welded up 20 minutes later for not much money. At that point JB Weld would be great for filling in any little gaps/spaces/weak_points left over.

      Good luck, but if sticking with the JB Weld, be cautious when it's done. Run some slow speed cycles first, and be ready to flip off the power quickly if everything breaks loose inside (I'd imagine if it falls apart at high speed, quite a bit of damage will happen).
  2. Anonymous on August 21, 2012 - click here to reply
    So - just convinced Whirlpool to send me inner and outer basket under warranty 9.5 years into the 10 year warranty. I agree that just sending the spider arms would have save the planet on on stainless drum side of things. The outer front tub was completely trashed from the drum being out of balance.

    I am concerned that your repair even if you welded it, changes the balance of the drum. I would imagine under normal extra high speed (at the end of the cycle) the drum would be out of balance. Kind of like when your wheels are not balanced on your car.

    I do like your initiative though.
    • Matt Gadient on August 21, 2012 - click here to reply
      Anon: Glad to hear you managed to get a warranty replacement!

      As to the potential balance issue, it's something I'd actually considered (wheels/flywheels/etc came to my mind too!) but after some thought, I wasn't terribly concerned about it. The clothes in the machine pretty much guarantee the assembly will never be perfectly balanced when spinning, and the effect of a few welds would be negligible (a damp shirt would weigh more). The washer deals with a pretty significant amount of imbalance by design.

      That's not to say the washer will be too happy if you ( ) throw a brick inside during a spin cycle, but minor imbalances shouldn't be a problem.
  3. upali madana on December 9, 2012 - click here to reply
    recently my wasging machin drum broke down ,i am going to build new spider from stainless steal tubes,this artical is very usefull to me thank you verymuch for your advice...upali madana
  4. Dave on April 17, 2013 - click here to reply
    Great plan Matt! I am thinking I will try this on my broken spider this weekend. I have a couple questions about your use of fibreglass though.
    * When you say that you used fibreglass across the perimeter, was that the perimeter of the broken spider arm? So that you have fibreglass from the center base, out to the inner edge of the tub, along each edge of the broken spider arm?
    * I'm not sure what kind of fibreglass you were using. Obviously, fibreglass is used to make lots of different things and I'm wondering what you started with. Do you happen to have a link to the product use used, or something similar?

    Thanks very much for your incredibly helpful posts!
  5. Anonymous on March 16, 2014 - click here to reply
    My GHW9250 spun a 6307 2Rs back bearing, thereby eating up the bearing surface portion of the stub shaft. The Alum spider is not pristine, but serviceable. Of course a few of the torx screws holding the spider arm to the s/s basket broke off too. My dilema...take the assembly to a metal spray shop to spray & grind the area for about $200-300, OR try to remove the stub shaft from the spider (not sure it's possible) so I can weld it up & grind or cut to size on my lathe. OR try to rig something up on a rotary table on my small mill, using a grindng wheel in the quill of the mill to grind the welded bearing mount area to spec (?) while its turning in the rotary table. I think I MAY be crazy for having such thoughts. Thanks
    • Anonymous: I'm not sure how easy the shaft would be to remove from the spider - I don't recall when I had mine off if it looked like it was simply splined & pressed in, or something else.

      Both your options should be viable, though I'd be more inclined to put the money towards a new machine rather than spending $200-300.

      You could potentially reattach the spider by drilling out the torx screws, drilling right through the basket, and threading a few SS nuts/bolts through (heads on the inside of the machine - ideally of the rounded type so the bolt head wouldn't catch clothes). Might throw off the balance slightly, mind you.

      For the shaft where the bearing spun, if you can find a bearing with a smaller inner diameter and grind down the shaft I suppose that's probably the best option as long as there hasn't been too much wear - the thinner the shaft ends up being, the less load it'll take. If the wear was *very* marginal, a few gouges with a chisel to make some "splines" can roughen the area up enough that a functioning bearing shouldn't spin - I've done it on old cars (rear wheel splines that had drum bearings), and it lasted the remaining life of the car.

      Alternately you could try to find something to fill the worn section. I doubt a simple epoxy like JB Weld would be up to the task, but I've used some of the "steel" putty stuff they have in some auto shops for various tasks and that stuff is mighty strong - it's a little on the thick side and would have to be ground down, but there's always the chance it, or something similar might work on a washer if you're willing to experiment.

      Regardless of the route you take, if you don't mind sending along an update, I'd definitely love to hear how it goes!

      Good luck!
    • todd finley on May 25, 2015 - click here to reply
      I know I am late to the party but do any of you guys know where I could get the part that the seal rides on? It kinda looks like a hat. I gently pried it off to find another one but cant find one. mine is 50mm diameter.
  6. Steve on February 12, 2016 - click here to reply
    Great post. I've been looking for the most effective, common sense solution for this problem and this is it. I've had the same ?s - drill through the basket and attach arm?, secure arm in other points on basket with silicone?, etc. Thanks for this info, Matt. And ditto on your rant about Whirlpool!
  7. j on March 30, 2016 - click here to reply
    Thank you for the information on your repair. I can't find the replacement part anywhere (as you mentioned) and my next best option was to get my ex husband to weld it. I would much rather handle it myself and this will get me there.
  8. Wanda Mcalister on May 6, 2017 - click here to reply
    omg... I thought I was the only one having this problem ,, I have searched the entire us for this part,, just to find out its discontinued no longer available...
    . my man has tore this washer apart more times then can say ( nightmare) trying the JB WELD hose clamps ,ect
    I'm desperate for some help with this, unable to spend lots of money,, if I cant fix curb side it will be
  9. Anonymous on September 22, 2017 - click here to reply
    Awesome information,the best comment I got from the repair guy was to buy a machine you know the ones you get at a yard sale for 100 bucks. The one we use to use as a kid when our mothers washed the clothes. The more moveable parts the more can get jacked with it. What a big scam from these companies. Mine was a Samsung . I refuse to buy a new one and bend over. Got me the yard sale baby in my my half million dollar house.cheers everyone
  10. Walter Will on June 23, 2020 - click here to reply
    We have a Whirlpool Duet Washer dryer purchased in 2007. The spider on the washer fractured. I found an elevator manufacturer in Toronto that had a guy who did aluminum welding. I brought the spider still attached to the drum in to get him to weld it. I was informed to clean up the spider as it had who knows on it. Came back the second time. Left it and he welded it up. He did a great job.
    The reason I left it on the drum was so that everything was aligned when it was welded.
    Re-installed it and it worked great.
    Unfortunately, the rear bearings that holds the spider kept wearing out prematurely. I replaced them three or four times.
    I came to the conclusion the spider was not perfectly aligned. Not blaming the man who welded it.
    The washer gave us another five years or so. Today, June 2020 (covid season) we are shopping for a new washer.
  11. Daniel Avram on February 5, 2022 - click here to reply
    Hello everyone, I'm in the same basket as most of you here! Just moved into a new house and both of us already sold a kidney each to put for the down payment... New house came with Kenmore washer and dryer, older models but everything I've ever needed from a washer!
    I'm not a enthusiast of touch control at all, I'm a dials and switches guy...

    As we moved in, I took apart both of them and gave them a troughfully inspection, clean up, sanitation and lubed the bearings as they we're making any noise at all

    Shock absorbers were fine, despite of never been replaced, both of them are made in 2004, that's quite some life for a washer and dryer, but don't wanna give up on it...

    Spider arm broke, can't buy one unless it's attached to the drum, that's only $800, a store near me (Vancouver, Canada), has 1 in stock, but I won't ever pay so much for it...
    I'm pretty sure that nobody would ever buy it, so it will end up in the same landfill as my washer and perfectly working dryer as well...

    Did a little bit of a search, Samsung it's out of the question, I wouldn't consider any other brand than Miele, LG, Electrolux (before they start making them in China,) Maytag, GE and that's about it...
    Miele it's to expensive, rest of them are made in China, seems like everyone is going crazy with that 1 whole unit from LG, the only thing I like about it is that the control panel are at the waisted level, so don't need a stool to access the top buttons on the dryer... But I have a feeling is made from 2 older units, stacked together with under a front panel.

    I'm pretty handy, but not sure if I wanna buy used ones from Craiglist and have them repairing them few months later...

    If you ask me, the welded arm it won't last! There's a reason why is not fully welded to the drum, needs to be flexible so it will bravely take vibrations, heat and cold.

    If you wanna fix it, you need to replace the whole thing, might be possible to mod one from a different model so you can only buy the arm without the drum, but... I do not recommend! Buy new, or buy new washer!

    What's the point of fixing it and not using it at it's entirely potential.

    Mine broke at 1000 rmp, I left the house trough the wall, my very first thoughts were that Russia finally made the move and attacked us!

    Also, if you planning on buying a used on, just to harvest the parts, if you see the year (next to the model number) older than 5 years, I wouldn't bother, also, if any of the shock absorbers are bad, don't buy it! Most of the micro cracks are are made...

    So, friendly advice of a generic householder with enough skills from fixing anything from electric to plumbing, from cars to dead ratoons... Do not bother!!!

    Buy new, buy decent, don't fall for luck, inside all the internals are the same! You want WiFi? Spend a extra $1000 on both units and you'll be prompted when the brown and yellow stains from your underwear are removed!!!

    All the manufacturers are same greedy mother washers! We don't deserve this planet.

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